Privacy Policy of
tk999ap

1 Information We Collect

When you register for an account on tk999ap, interact with our platform, or contact our support team, we may collect a range of personal and technical data. The specific data collected depends on the nature of your interaction with the Platform. Below is a summary of the categories of data we typically collect and why.

We collect data through the following channels: the registration form on tk999ap, the account settings and KYC submission process, cookies and similar tracking technologies active on the Platform, direct communications between you and our support team, and third-party identity verification providers engaged by tk999ap to assist with KYC compliance.

2 How We Use Your Data

tk999ap processes your personal data only where we have a lawful basis for doing so. The primary lawful bases we rely on are: the performance of the contract between you and tk999ap (i.e., providing you with the gaming platform you registered for), compliance with legal obligations (including age verification and anti-money-laundering requirements), and our legitimate interests in operating a safe, reliable, and commercially viable platform.

We use your personal data for the following specific purposes:

• Account Management: Creating and maintaining your player account, processing your login sessions, and managing your account settings and preferences.
• Transaction Processing: Handling deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records of all transactions.
• Identity Verification: Verifying that you are at least 18 years of age and that the identity information provided is accurate, as required to comply with our age verification and KYC obligations.
• Fraud Prevention and Security: Detecting and investigating suspicious activity, preventing unauthorised account access, identifying multi-accounting, and protecting the integrity of the Platform for all players.
• Responsible Gaming: Monitoring your usage patterns to identify signs of problem gambling behaviour, enforcing self-exclusion and deposit limit requests, and providing you with relevant responsible gaming tools and information.
• Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of our communications with you for quality assurance and audit purposes.
• Platform Improvement: Analysing aggregate usage data to improve game selection, platform performance, page loading speed, and the overall player experience on tk999ap.
• Marketing Communications: Sending you information about promotions, bonuses, and seasonal offers — but only where you have actively opted into receiving such communications. You may withdraw your marketing opt-in at any time through your account settings or by contacting support.

3 Data Sharing & Third Parties

tk999ap may share your personal data with carefully selected third parties where this is necessary to deliver our services, comply with legal obligations, or protect the security of our platform. We do not share your data with any third party for their own independent marketing or commercial purposes.

The categories of third parties with whom we may share your data include:

• Payment Providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. Each provider handles this data under their own privacy policy and applicable financial regulations.
• Identity Verification Providers: Where we engage third-party KYC or identity verification services to confirm your identity and age, we will share the relevant identity documents and personal details you provide with those providers. These providers are bound by confidentiality obligations.
• Game Providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data (such as player ID and bet amounts) in order to deliver their game content to you through the tk999ap platform. They do not receive your full personal profile.
• IT and Infrastructure Providers: Companies that provide hosting, data storage, content delivery, and cybersecurity services to tk999ap may process your data as part of delivering those technical services. Such providers act as data processors under our instruction.
• Legal and Regulatory Authorities: We may disclose your personal data to law enforcement agencies, courts, or regulatory bodies in Bangladesh where we are required to do so by law, court order, or where we believe disclosure is necessary to protect the rights, property, or safety of tk999ap, our players, or the public.

4 Cookies & Tracking Technologies

tk999ap uses cookies and similar technologies (such as local storage and session storage) to make our platform function correctly, remember your preferences, and help us understand how the platform is being used. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain viruses or malware and cannot access other data stored on your device.

We use the following categories of cookies on tk999ap:

• Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your login session, remember your language and region settings, and ensure that your account remains secure during your visit. You cannot opt out of these cookies while using the Platform.
• Performance Cookies: These collect anonymous data about how players use the Platform — for example, which pages are visited most frequently, where errors occur, and how long pages take to load. This data helps us improve the Platform's performance and reliability.
• Functionality Cookies: These remember choices you make on the Platform, such as your preferred display settings, game history view, or responsible gaming limit preferences, so that you do not need to reset them on every visit.
• Analytics Cookies: We may use analytics tools to understand aggregate player behaviour on tk999ap. Any data processed through analytics is anonymised before analysis and is not used to identify individual players.

tk999ap does not deploy third-party advertising or retargeting cookies that would track your browsing activity across other websites. Your activity on tk999ap is not shared with advertising networks for the purpose of serving you targeted advertisements on other platforms.

5 Data Security Measures

tk999ap takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the tk999ap platform is encrypted using SSL/TLS technology. This ensures that your login credentials, payment information, and personal data cannot be intercepted during transmission.
• Secure Data Storage: Personal data is stored on servers protected by firewalls, intrusion detection systems, and access control mechanisms. Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
• Two-Factor Authentication: tk999ap offers SMS OTP-based two-factor authentication (2FA) to all registered players. We strongly encourage all players to activate 2FA from their account security settings.
• Regular Security Reviews: Our platform and data handling practices are subject to periodic internal security reviews to identify and address potential vulnerabilities before they can be exploited.
• Staff Training: All tk999ap personnel who handle personal data are trained on data protection obligations and are bound by confidentiality agreements.

Despite the measures described above, no method of electronic transmission or storage is 100% secure. tk999ap cannot guarantee the absolute security of data transmitted over the internet. In the unlikely event of a data breach that is likely to result in a risk to your rights or interests, we will notify you as soon as reasonably practicable.

6 Data Retention Policy

tk999ap retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The retention periods we apply are set out below.

• Active Account Data: Personal data associated with an active tk999ap account is retained for the duration of your account's existence on the Platform. This includes your profile information, transaction history, and communication records.
• KYC and Identity Documents: Copies of identity documents submitted for KYC verification are retained for the period required to meet our verification and record-keeping obligations. These documents are stored in encrypted form and access is strictly controlled.
• Financial Transaction Records: Records of all deposits, withdrawals, and wagering activity are retained for a minimum period consistent with standard financial record-keeping requirements. These records may be required in the event of a dispute, audit, or regulatory inquiry.
• Support Communications: Live chat transcripts and email correspondence with our support team are retained for a period of up to 24 months from the date of the interaction, for quality assurance and dispute resolution purposes.
• Closed Account Data: Where an account is closed — whether at your request, due to inactivity, or as a result of a breach of our Terms & Conditions — we will retain the data associated with that account for the period required by applicable record-keeping obligations, after which it will be securely deleted or anonymised.

7 Your Privacy Rights

As a player on tk999ap, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights and will respond to any valid request within a reasonable timeframe, typically within 30 calendar days of receipt of a verified request.

Your rights include:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this in a clear, structured format. We may ask you to verify your identity before fulfilling an access request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For standard profile information, you may be able to update this directly through your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that apply.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, where you contest the accuracy of the data while we verify it.
• Right to Data Portability: Where technically feasible and applicable, you may request a copy of your personal data in a commonly used, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where we process your data on the basis of consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests, subject to certain conditions.

To exercise any of the rights described above, please contact our support team by email at support@tk999ap. All requests are handled by our dedicated data team and will be processed in accordance with this Privacy Policy. We will not discriminate against you for exercising any of your privacy rights.

8 Policy Updates & Contact

tk999ap reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, the updated version will be published on this page with a revised "Last updated" date. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of tk999ap following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the revised Policy. If you do not agree with the updated Policy, you should discontinue use of the Platform and contact our support team to close your account and arrange the return of any outstanding withdrawable balance.

This Privacy Policy was last reviewed and approved on January 1, 2026. It applies to all personal data collected by tk999ap from players based in Bangladesh and from all other jurisdictions in which the Platform is accessible. For any matters relating to your personal data not addressed by this Policy, our support team will be happy to assist.

By continuing to use tk999ap, you confirm that you have read and understood this Privacy Policy. This Policy forms part of the overall agreement between you and tk999ap, alongside our Terms & Conditions and our Responsible Gaming Policy.